scratch cashLegal Notice
Our services on scratch cash are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of scratch cash comply with the laws applicable to their own jurisdiction. This legal notice sets out the conditions under which we operate and the limitations of our service area.
scratch cash is an online gaming and sportsbook platform accessible via Android app, iOS browser, and desktop web. We provide sportsbook markets on football (Liga 1, Piala AFF, Champions League, Premier League), badminton tournaments, MotoGP, live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Our platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).
This page outlines our jurisdiction-restricted service area, user eligibility, operator information, and legal framework. Read it carefully to understand the conditions under which scratch cash operates and your responsibility to comply with local law.
Service availability and jurisdiction restrictions on scratch cash
We at scratch cash do not offer our services in jurisdictions where online wagering is prohibited by law. The legal status of online gaming and sportsbook platforms varies significantly by country and region. Some jurisdictions permit all forms of online wagering; others permit only specific categories (e.g., sportsbook only, or state-licensed operators only); still others prohibit online wagering entirely.
Users in Jakarta, Surabaya, Bandung, and Medan must verify that access and use of scratch cash comply with the laws applicable in their specific location. Local regulations may change at any time. If the law in your jurisdiction changes and online wagering becomes prohibited, we will notify affected users and allow time to withdraw your account balance before service is terminated in that region.
We monitor our service area continuously and adjust access based on legal changes. We do not deliberately circumvent local laws or market ourselves as "licensed" in any specific country. We operate transparently within the jurisdictions that permit our services and exit jurisdictions that prohibit them.
User eligibility and account conditions on scratch cash
To use scratch cash, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. You confirm this when you register. We do not knowingly permit minors or users from prohibited jurisdictions to open accounts. If we discover you do not meet these conditions, we reserve the right to suspend or terminate your account and any associated funds, subject to applicable law.
You must provide accurate information during account registration and verification. False identity, use of another person's details, or multiple accounts violates our terms and may result in account termination. We enforce these conditions uniformly across all users of scratch cash.
Your account on scratch cash is personal and non-transferable. You may not sell, trade, or gift your account to another person. If we detect unauthorized access or suspicious activity, we may freeze your account pending investigation.
Operator information and contact details for scratch cash
scratch cash is operated by an online gaming company providing sportsbook, live-dealer, slot, and esports wagering services where legally permitted. Our platform is accessible via scratchcash.id. We maintain customer support in English through our in-app help menu and support email address found in our FAQ section
For legal inquiries, complaints, or jurisdictional questions about scratch cash, contact our legal team through the support interface. We respond to legal inquiries within two business days. Our Terms of Use and Privacy Policy provide additional detail on account management, data handling, and dispute resolution.
Data protection and privacy on scratch cash
We protect your personal data in accordance with standard data protection practices and applicable regulations. Your data—name, address, payment information, and account activity—is encrypted and stored securely on our servers. We do not share your data with third parties except as required for payment processing, customer support, or legal compliance.
Our servers may be located outside your home jurisdiction. By using scratch cash, you consent to international data transfer. Review our Privacy Policy for full details on data collection, use, retention, and your rights.
Liability and dispute resolution on scratch cash
We provide scratch cash "as is" without warranties or guarantees. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our liability for direct damages is limited to the amount you deposited on scratch cash.
Disputes about wager settlement, account access, or other matters are resolved through our support team and dispute procedures outlined in our Terms of UseIf you are unsatisfied with our decision, you may escalate to an independent third-party arbiter if your jurisdiction provides that option. Any legal action arising from your use of scratch cash is subject to the laws and courts of the jurisdiction in which we operate.
Compliance and policy updates on scratch cash
We at scratch cash comply with applicable laws in jurisdictions where we operate. We conduct regular compliance reviews and update our policies as needed. If legislation in your jurisdiction changes and makes our services illegal, we will suspend access and notify users with time to withdraw their balance.
We reserve the right to update this legal notice at any time. Material updates are notified via email to your registered address. Continued use of scratch cash after an update means you accept the revised terms. For questions about our legal status or jurisdiction-specific applicability, contact our support team.
Summary
scratch cash services are available only where local law permits. Users are responsible for verifying that access and use comply with the laws of their jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited. We enforce minimum age () and accurate identity requirements for all users. Our operator information is available through our support team; legal inquiries are responded to within two business days.
We protect your data with encryption and standard security practices. We comply with applicable regulations in each jurisdiction we serve and adjust our service area if laws change. Disputes are resolved through our support team and procedures outlined in our Terms of Use
This legal notice is part of your agreement with scratch cash. By accessing and using our platform—whether on Android, iOS, or desktop—you acknowledge that you have read this notice, verified that our services are legal in your jurisdiction, and agree to use scratch cash in compliance with all applicable local laws. For questions, contact our support team immediately.